My trial just ended which operated without a problem. But the day the subscription was paid for a year, ads are now appearing. Why is this please?
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Thank you for supporting us through paid subscription, and the tech team apologizes for any inconvenience this may have caused.
One possibility is that due to network problems, your paid subscription information may not have been updated in time. You can try closing the app and reopening it, or clicking the ‘Resume Purchase’ button on the subscription purchase page, which should resolve the issue you’re experiencing with the incorrectly displayed ads.
If this issue is still not resolved, feel free to contact peigencihui@gmail.com.
Thank you, Chongwei! Just as you suggested, all is fine again. 
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