About the Feedback category

Encountered an issue with our software? This is your go-to place for discussing website and app software, reporting bugs, and suggesting new features. Our development team will do their best to address it promptly. Tip: Including screenshots in your feedback often leads to quicker resolutions.

And, as always, please remember to adhere to our discussion guidelines:

  1. Ensure safe content fit for elementary students,
  2. always provide verifiable sources for discussions (AI-generated content is not valid), and
  3. remember to engage respectfully, recognizing there’s a human on the other side.

If you’re experiencing account-related issues (logging in, order paying, etc.), or if you have other concerns about giving feedback openly in the forum, you can always contact our technical support team directly via email peigencihui@gmail.com.